Sales/Orders

Resto Casa Workflow

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1

Navigate to resto.casa/admin/login

2

Click "Login"

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3

You can accept Orders in 3 ways :

1- Every-time new order arrive you will have popup widows and sound to action the order:

"Accept" to accept the order

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4

Click the side of "Accept & Delay"

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5

You can choose from her how long the delay will be: (10, 15, 30)min.

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6

Click the side of "Decline"

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7

You will be able to choose the reason of cancellation.

Please let us know if you would like to add more reasons.

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8

2- Click "Sales"

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9

Click "Orders"

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10

You can also Click "STATUS"

To add action for every order

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11

Click here for Order details.

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12

You can update the order as well by Clicking "Status"

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13

Click this dropdown.

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14

you can modify the "Comment"

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15

You can choose to "Notify Customer" by mail or not.

Set whether to send a status update email to the customer

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16

Click "Save"

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17

You can assign the order to working group (kitchen or delivery)

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18

Click this dropdown.

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19

Click this dropdown.

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20

Click "Customer" to view the Customer details

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21

Click "invoice number" to see invoice details

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22

Check "Status History"

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23

Check "Payment Attempts"

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24

Check "Loyalty Points"

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25

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